Last updated: [22 May 2025]
At FamilyClothes.shop, your privacy and personal information are extremely important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
When you visit our store, we may collect the following types of information:
Personal Information: Name, email address, shipping/billing address, phone number, and payment details (processed securely via Shopify and its payment partners).
Device Information: IP address, browser type, time zone, and cookies for analytics and functionality.
Order Information: Products you viewed, added to your cart, or purchased.
Customer Support Information: Communications or messages sent to our support team.
We use the information we collect to:
Process your orders and deliver your products
Communicate with you about your order or inquiries
Improve our store, services, and customer experience
Send promotional emails or offers (only if you've opted in)
We do not sell or rent your personal information. However, we may share it with trusted third parties, such as:
Shopify: Our eCommerce platform provider
Payment Processors: To securely handle transactions
Shipping Partners: To fulfill and deliver your orders
Analytics Providers (e.g., Google Analytics): To understand how our site is used and improve it
Each third party is obligated to protect your information in compliance with privacy laws.
We implement appropriate security measures (encryption, firewalls, SSL) to protect your personal information from unauthorized access, misuse, or disclosure.
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction, update, or deletion of your data
Withdraw consent or unsubscribe from marketing emails
To exercise your rights, please contact us at support@familyclothes.shop.
Our site uses cookies to:
Improve browsing experience
Track items in your shopping cart
Analyze traffic and shopping behavior
You can control or disable cookies through your browser settings.
Our website may contain links to other sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
We may update this policy from time to time to reflect changes in law, services, or operations. Any updates will be posted on this page with a revised date.
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: support@familyclothes.shop