Privacy Policy
Last updated: [22 May 2025]
At FamilyClothes.shop, your privacy and personal information are extremely important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our store, we may collect the following types of information:
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Personal Information: Name, email address, shipping/billing address, phone number, and payment details (processed securely via Shopify and its payment partners).
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Device Information: IP address, browser type, time zone, and cookies for analytics and functionality.
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Order Information: Products you viewed, added to your cart, or purchased.
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Customer Support Information: Communications or messages sent to our support team.
2. How We Use Your Information
We use the information we collect to:
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Process your orders and deliver your products
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Communicate with you about your order or inquiries
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Improve our store, services, and customer experience
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Send promotional emails or offers (only if you've opted in)
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with trusted third parties, such as:
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Shopify: Our eCommerce platform provider
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Payment Processors: To securely handle transactions
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Shipping Partners: To fulfill and deliver your orders
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Analytics Providers (e.g., Google Analytics): To understand how our site is used and improve it
Each third party is obligated to protect your information in compliance with privacy laws.
4. Data Security
We implement appropriate security measures (encryption, firewalls, SSL) to protect your personal information from unauthorized access, misuse, or disclosure.
5. Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request correction, update, or deletion of your data
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Withdraw consent or unsubscribe from marketing emails
To exercise your rights, please contact us at support@familyclothes.shop.
6. Cookies
Our site uses cookies to:
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Improve browsing experience
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Track items in your shopping cart
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Analyze traffic and shopping behavior
You can control or disable cookies through your browser settings.
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for their privacy practices and encourage you to read their privacy policies.
8. Changes to This Policy
We may update this policy from time to time to reflect changes in law, services, or operations. Any updates will be posted on this page with a revised date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: support@familyclothes.shop